@AirbnbHelp Hello! I had a flight canceled delaying my trip. My host is graciously open to letting us cancel tonight & refund us, while keeping our second night booking. How do we manage that? Through the host or us? Please advise! Thanks!
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Hi there, thank you for contacting us today, and we're sorry to hear about the delayed flight. We recommend altering the booking to show change. At this time, either party can request to change the booking. Read more here: https://www.airbnb.ca/help/article/913 … We hope this helps.
The issue has not still been fixed and I’ve tried everything the website says to do.
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Thank you for letting us know, Caroline. Please DM your profile name, email address, phone number, and reservation code, so that we can verify your account and assist you. Thank you.
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