Really @century21stores ??Now what? No store near me/need this 4tomorrow. Thanks! What good is fast shipping ifpic.twitter.com/nYNEyJSoMx
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@century21stores yes, I ordered this online and that is how it was shipped to me!! It's cold & I have no coat to wear
@Maybeline46 If you email ideas@c21stores.com, they will assist you right away. We're sorry to hear that your experience wasn't a great one.
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@century21stores thanks for trying to help. Sadly, your SVP from that email address pushed me so far away, I can't shop w/u guys again
Thanks. Twitter will use this to make your timeline better. UndoUndo
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@century21stores not sure if there's anybody else u can direct customers to in the future, but Larry Mentzer certainly isn't the concernedThanks. Twitter will use this to make your timeline better. UndoUndo
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@century21stores got another email from him yesterday & he was basically like "u should be happy someone if my stature is emailing u." WowThanks. Twitter will use this to make your timeline better. UndoUndo
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@century21stores I've never experienced such a lack of concern by a semi-large retailer.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@century21stores Larry probably wasn't the best person to handle a customer service issue. He's probably great at growing C21 physicallyThanks. Twitter will use this to make your timeline better. UndoUndo
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@century21stores as far as expanding stores into other venues, but not so great@dealing directly w/customers. Didn't even use my nameThanks. Twitter will use this to make your timeline better. UndoUndo
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@century21stores how unprofessional was that? Simply emailing someone several times w/o a salutation even using my name? -
@Maybeline46 we do not see the exchanges beyond Twitter, unfortunately. You may contact guestservice@c21stores.com if you'd like.
End of conversation
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