@century21stores complete customer service fail. Overnight shipping, 4 days later nothing. No contact, tracking broken. CSR offers nothing
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Replying to @hankatronic
@hankatronic We're sorry to hear about this. Have you had any contact with customer service to date?1 reply 0 retweets 0 likes -
Replying to @century21stores
@century21stores yes. Told that "maybe" there was a hold. Can ship now but won't arrive til day after tomorrow. Hardly overnight!#CXFail1 reply 0 retweets 0 likes -
Replying to @hankatronic
@hankatronic Can you DM us with your email address? We would like to escalate this for further assistance. Thank you.2 replies 0 retweets 0 likes -
Replying to @century21stores
@century21stores also I still haven't received a cancellation of order email!#customerservicefail at every step1 reply 0 retweets 0 likes
Replying to @hankatronic
@hankatronic We cannot DM you until you follow our account. That is why we asked your to DM us your email address. Thank you.
3:08 PM - 21 Oct 2013
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