Very disappointed about the customer service @century21stores. It's unfortunate when a corporation can't properly help it's customer.
-
@century21stores bought an item, it was never put into our bag, can't get a refund unless we go back to the store 45min away without traffic
@TheBobbyHutch Have you emailed or called customer service about this matter yet?
-
-
@century21stores yes, was told they can't do anything unless I go back to the store. It's an inconvenience with traffic and parking to do soThanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
@century21stores is that really the only suggestion you have? In the digital age we can't resolve this any other way? -
@TheBobbyHutch The social team cannot authorize refunds, so unfortunately only customer service can resolve. Can you DM your email?
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.