@TeamYouTube just signed up for premium and already having problems with my video play and other things ever since. You guys make it impossible to get a hold of you. Pay $18 a month and my app isnt even working. This is ridiculous. Expecting someone to contact me immediately
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Replying to @carlyshayyyyyy
Sorry to hear that. Mind sharing more specifics for us to understand better? We'll see what we can do.
4 replies 0 retweets 2 likes -
Replying to @TeamYouTube
Not to mention you guys make it impossible to get in touch with a LIVE REP over the phone
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Replying to @carlyshayyyyyy
Does the problem still occurs after reinstalling the app? Issues related to watching a video may have been caused by internet bandwidth, make sure that your connection is stable. Note that reinstalling the app will remove the all the data including the videos you've downloaded.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Im still having some issues. I also dont understand why i would loose all my downloads by reinstalling the app. Im extremely frustrated I haven’t been able to talk to someone live over the phone and that no one has contacted me directly.
1 reply 0 retweets 0 likes -
Replying to @carlyshayyyyyy
Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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Replying to @carlyshayyyyyy
You can get in touch with our live support team here: https://yt.be/help/purchases . They can help get this resolved for you!
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Replying to @TeamYouTube
Ive already been referred to this link. I told you there is no option to get in touch with anyone there. This is bullshit at this point. Do better
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Replying to @carlyshayyyyyy
TeamYouTube Retweeted
We've noticed that you've shared your phone number publicly which is considered to be personal, so we recommend deleting the tweet. https://twitter.com/carlyshayyyyyy/status/1173815737380524032 …
TeamYouTube added,
This Tweet is unavailable.1 reply 0 retweets 0 likes
Are you seriously not going to fuckin resolve this issue?
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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