Hi @calm ORDER 1022 has not arrived despite several emails with no response. Please can you refund or update on delivery. Not impressed.
Can you DM me your email address? As they can't find your order under a name search. Thank you for your patience! 
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I gave you the order number! You need to follow me I think so I can DM.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Still waiting...
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Hi James, did you see my above tweet? If you can Direct Message your email address we can then take a look.

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Yes, I replied - you need to follow me so I can DM you. I already provided the Order Number 1022
End of conversation
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