Downloaded the @calm app earlier last week and go to check my bank account £35 MISSING!! apparently being calm costs!!! And i used the app ONCE absolutely disgraceful says you can get your money back within 14 days by contacting apple .. Contact apple and NO refund given. #calm
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Replying to @Kayte_Beth
1. Hi Kayte, I'm sorry to hear you're having trouble getting a refund through iTunes. Unfortunately, as we do not have access to your iTunes account information, we're unable to assist in the refund process for in-app purchases through the App Store.
1 reply 0 retweets 0 likes -
Replying to @calm @Kayte_Beth
2. However, we have found that if you submit a request to their support team via https://getsupport.apple.com/ , Apple is usually willing to issue a refund, or provide clarification as to why your request was rejected.
1 reply 0 retweets 1 like -
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