Hey Lydia, sorry for your troubles. If you have emailed please wait a little longer and the support team with assist you ASAP. 
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
Hey Lydia, sorry for your troubles. If you have emailed please wait a little longer and the support team with assist you ASAP. 