@calm hi, I’m a premium subscriber and have been for a year but I cannot access anything except free trial sessions today, and keep being prompted to buy membership, which I already have. My subscription is up to date and paid. Help! I can’t sleep without you!
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I’ve signed out/in, deleted and redownloaded, nothing working! All my streak still recorded and subscription showing in settings, but it just won’t work. Argh!
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Replying to @furcoat
Hey Rachael, sorry for the troubles. Can you head to this article and follow the relevant instructions? https://support.calm.com/hc/en-us/articles/115002582548-I-have-a-subscription-but-everything-is-locked- … Let us know if this works!
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Replying to @calm
It worked! Thank you so much! My favourite app of all time
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