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calm's profile
Calm
Calm
Calm
Verified account
@calm

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CalmVerified account

@calm

Welcome to the World of Calm. Live mindfully. Sleep better. Breathe deeper. Download our app and join us for a #YearOfCalm!

San Francisco, CA
calm.com
Joined October 2011

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    1. Mathieu Sarrasin‏ @IceableMedia May 25

      You'd better have a good explanation for this @calm. #GDPR And yes I am pretty pissed because I never even created an account in the first place. I merely installed the app on my phone only to delete it moments later, which apparently was enough for it to scrape some data.pic.twitter.com/edQVp5xFq6

      1 reply 0 retweets 1 like
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    2. Mathieu Sarrasin‏ @IceableMedia May 30

      In case the screenshot isn't clear: I request my account and ALL my data to be deleted from @calm on may the 3rd. The same day they replied it was done. Then on the 25th of may, I receive a #GDPR related privacy policy update from @calm to the "former" account's email address.

      1 reply 0 retweets 0 likes
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    3. Mathieu Sarrasin‏ @IceableMedia May 30

      It goes without saying that I have not re-created an account, signed up to a newsletter, or even re-installed the app in the meantime. By the way I am still waiting for a reply to this tweet from @calm.

      2 replies 0 retweets 0 likes
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      Calm‏Verified account @calm May 30
      Replying to @IceableMedia

      Hey Mathieu, we appreciate you bringing this up. If you'd be okay with sending us a PM with the email address in question, we can look into it more thoroughly. My colleague will then get in touch directly 💙

      11:35 AM - 30 May 2018
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Mathieu Sarrasin‏ @IceableMedia May 30
          Replying to @calm

          This sounds a bit like a joke doesn't it? But oh well, I just sent you a DM with the info, in the hope this can help figure out what went wrong. This is not an invitation to re-add me to any database or mailing list though!

          1 reply 0 retweets 0 likes
        3. Calm‏Verified account @calm May 31
          Replying to @IceableMedia

          I know 🙈 but thanks for sending over your details. Once it's resolved I'll remove the Twitter DM too in addition to any other records. Layna should be in touch today. Thanks for your understanding!

          0 replies 0 retweets 0 likes
        4. End of conversation

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