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callum_mccaig's profile
Callum McCaig
Callum McCaig
Callum McCaig
Verified account
@callum_mccaig

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Callum McCaigVerified account

@callum_mccaig

Special Adviser to Nicola Sturgeon

Edinburgh, Scotland
Joined March 2011

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    1. Gary MacCluskey‏ @macloot79 13 Aug 2015

      @BTCare what a total disgrace I've had getting my phone and broadband installed today

      1 reply 3 retweets 0 likes
    2. BTCare‏Verified account @BTCare 13 Aug 2015
      Replying to @macloot79

      @macloot79 I'm sorry to hear that. Has there been a hold-up with your order?

      2 replies 0 retweets 0 likes
    3. Gary MacCluskey‏ @macloot79 13 Aug 2015
      Replying to @BTCare

      @BTCare no!!! I'm not missing anything just an engineer for the appt you broke whilst I wasted a day off???

      1 reply 0 retweets 0 likes
    4. BTCare‏Verified account @BTCare 13 Aug 2015
      Replying to @macloot79

      @macloot79 Have you been advised when you will be connected?

      1 reply 0 retweets 0 likes
    5. Gary MacCluskey‏ @macloot79 13 Aug 2015
      Replying to @BTCare

      @BTCare no after my wife wasting 30mins of her day and me near an hour of mine no further forward.... I can see the exchange from my door!!!

      1 reply 0 retweets 0 likes
    6. BTCare‏Verified account @BTCare 13 Aug 2015
      Replying to @macloot79

      @macloot79 Chat the orders team here - http://bt.com/chat/dc  tomorrow and we'll look into this for you.

      1 reply 0 retweets 0 likes
    7. Gary MacCluskey‏ @macloot79 17 Aug 2015
      Replying to @BTCare

      @BTCare still awaiting a call from my case handler due Friday last week only 4 days late so far Any joker there got a clue what's happening?

      1 reply 0 retweets 0 likes
    8. BTCare‏Verified account @BTCare 17 Aug 2015
      Replying to @macloot79

      @macloot79 Can you chat us here - http://bt.com/chat/dc  and we'll chase this for you?

      6 replies 0 retweets 0 likes
    9. Gary MacCluskey‏ @macloot79 17 Aug 2015
      Replying to @BTCare

      @BTCare 87 mins now and still no further forward been passed to a call centre out of the UK going through the same thing again!!! Why????

      2 replies 0 retweets 4 likes
    10. Gary MacCluskey‏ @macloot79 17 Aug 2015
      Replying to @macloot79

      @BTCare @callum_mccaig can u help here...

      1 reply 0 retweets 0 likes
      Callum McCaig‏Verified account @callum_mccaig 17 Aug 2015
      Replying to @macloot79

      @macloot79 can you email me details and your address and I will get in touch with them. callum.mccaig.mp@parliament.uk

      9:23 AM - 17 Aug 2015
      • 2 Retweets
      • 9 Likes
      • Anne Amelia Skinner Jenny Pedersen James A. PatriikyRss Miley Ratliff Zara Harding gazon paysage Gary MacCluskey
      1 reply 2 retweets 9 likes
        1. New conversation
        2. Gary MacCluskey‏ @macloot79 18 Aug 2015
          Replying to @callum_mccaig

          @callum_mccaig @BTCare still no response from BT today another promise broken, or lie upheld???

          1 reply 1 retweet 0 likes
        3. BTCare‏Verified account @BTCare 18 Aug 2015
          Replying to @macloot79

          @macloot79 Do you have any reference numbers for this at all? I'll find out what's happening.

          1 reply 0 retweets 0 likes
        4. Gary MacCluskey‏ @macloot79 18 Aug 2015
          Replying to @BTCare

          @BTCare 0215189967. Order no: AGTAAZZ05005810647

          1 reply 0 retweets 0 likes
        5. BTCare‏Verified account @BTCare 18 Aug 2015
          Replying to @macloot79

          @macloot79 The next update on your order is 20/08/2015 and the team will be in touch with you then.

          1 reply 0 retweets 0 likes
        6. Gary MacCluskey‏ @macloot79 18 Aug 2015
          Replying to @BTCare

          @BTCare this is the same story I have been given every time! And no one calls and the answer is always ur due for an update tomz

          0 replies 1 retweet 0 likes
        7. End of conversation

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