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Apologizing for my paranoia, I had an idea: “Hey sir, I’m super super sorry, but something feels weird. I’ll call you back at the number on the back of my card, and we can finish this up. Is that ok? Sorry again. Anyone in particular I should ask for?”
“Uh.... yeah you’ll just get another agent and… they’ll do it.” I hung up. I called Wells Fargo back. No one had used my card at a Target, and, yes, I was just four key presses away from having all of my cash drained by someone at an ATM. Be careful, friends!
Join a credit union.
My good friend fell for this scam and is a member of a credit union. Doesn't change anything.
If you gave him both your card number and the CVV, you need to cancel the card. But glad you spotted what was going on before you handed over your PIN!
Never gave him the card number — I wonder if he was going to ask for it as a final step? Or did he have it already? — and yes when I spoke to Wells Fargo I immediately ordered a new card.
How did he have the 4 digits of the SSN though?
Let us not forget the great Equifax credit bureau data breach of 2017. Thanks again for that, @Equifaxpic.twitter.com/Kml7JJYwRq
Of course!
Wells Fargo is not the best. They are wobbly at least, a criminal backroom at worst. That a scammer can hack into their own number is lame. Get another bank, or a credit union.
The scammer didn’t hack their number — caller ID is trivially spoofed by anyone. Any number can appear as any number. Not a bank problem. But yes they’re bad
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