Simon Byron

@UplayUbisoft Hi. Can you tell me if I am supposed to be able to play SC:B on PC/Steam when uPlay is offline, or whether it's a policy/bug?

@UplayUbisoft I've opened a ticket, but loads of people having the same problem. Seems odd I can't play a game I've paid for thanks to DRM.

@UplayUbisoft The issue is my saved games are not recognised when uPlay is offline, meaning I can't continue. Would appreciate help, please.

@byronicman You are able to play with Uplay in offline mode. However in some cases saves made while online are only accessible while online

@UplayUbisoft thank you. So given I am one of those some cases, what can be done about it? Going by the forums, I'm far from the only one.

@byronicman Have you contacted our support team to discuss the issue? They can give you more information: http://support.ubi.com/ 

@UplayUbisoft I have - it's a "known issue" and the workaround they suggested didn't fix it. I can't play the game I paid for.

@byronicman Have you contacted them to let them know the work around didn't help? You can try phoning them: http://www.ubi.com/US/Support/InternationalSupport.aspx …