@britishgas You know, because weekday appointments involve people booking time off work. Absolutely seething.
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@byronicman I'm sorry to hear your appointment was cancelled. Have our Services team booked another one for you?
@BritishGasHelp but genuine question: why bother making appointments over a week out if you're going to cancel them?
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@byronicman We try to keep all appointments and only cancel if it's absolutely necessary.Thanks. Twitter will use this to make your timeline better. UndoUndo
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