Hard for @united to spin this mess; particularly given they were removing paying passengers for employees to fly. Not an overbooking.
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Oscars statement and his letter to employees were both awful - just makes it worse. Oscar should go and the pr man.
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The letter to employees was terrible PR. CEO statement not much better. Understanding that lawyers involved, but PR likely more imp
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Don't forget the "10 y/os in leggings" issue a few weeks ago.
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Efectivamente
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Re-Accommodate
#BoycottUnitedAirlines Re-Accommodate#BoycottUnitedAirlines Re-Accommodate#BoycottUnitedAirlines Re-Accommodate@cnn@wsjThanks. Twitter will use this to make your timeline better. UndoUndo
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Because the tone-deaf CEO won some pointless, fake award, he's clearly the best person to put on the air. Love corporate thinking.
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Makes me proud to be Philly born and raised. Go Phils!
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Why do even the best communicators cave like that. Terrible responses. Better to say nothing. That was a measured response?
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Munoz is their best spokesman? Yikes.
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If Olson goes, Munoz needs to follow. His letter was outrageous.
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Oscar Munoz should resign and donate their CSR budget to an anti-violence charity.
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I'll bet he has a Hannidate account.
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Oscar's statement from this morning left much to be desired.
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Thx-still surprised United overbooked Sunday night Flight returning to Louisville after spring break-very few people would take bump-situatn
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could easily been avoided. they limit overbooking during holiday travel this was same except 1 city.
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Good background on United CCO Olson. But report is wrong to suggest it's his worst day. If he is just that good it could be his best.
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