@brianpaddick @HeathrowExpress did U find out?
@HeathrowExpress Got 16:55 Express train to T5. Arrived T5 17:45. 50 minute journey time. Waste of time and money. How do I get a refund?
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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@brianpaddick Hi Brian, we apologise for the delay to your journey. You can apply for a refund here: http://bit.ly/11SJAYYThanks. Twitter will use this to make your timeline better. UndoUndo
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