Is that why it kept crashing yesterday?
.@coinbase had 40,000 new users sign up in *one day*, or approximately one San Francisco Giant's Stadium.pic.twitter.com/tqvpqVguVQ
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Any place that holds tens of thousands or hundreds of thousands of dollars should at least provide a phone number for support calls.
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Pretty shitty that this guy is tweeting why he and his terrible support site is ignoring customers.
#whereismymoney -
There is no support. They're taking buyers but not putting through sales.
#scam#fraud@brian_armstrong
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Clearly we need _some_ competition in this space.
@coinbase can't keep up with demand…I'd bet not even half of signups make it through ID. -
We have already one $ cheaper and better
@GeminiDotCom -
Sorta. The average user isn't going to an exchange. The average person wants the equivalent of an online bank…like coinbase has.
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Xapo?
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Bingo.
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I've switched to
@GeminiDotCom - much better support and instant ACH ($500)Thanks. Twitter will use this to make your timeline better. Undo -
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That's great. But now we need SUPPORT & you're too busy tweeting diving suits. If you can't get your team working, hire. Your fees cover it.
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I've reached out to their support team so many times and I've not even had one response. Completely unacceptable.
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We are about to contact our bank & have charges blocked for fraudulent activity, which is EXACTLY what is happening
@coinbase. -
And it STILL hasn't verified my account! I just want my funds back so I can use on a more reliable business! 2/2
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I would just try to withdraw it from your wallet ASAP. No point letting them keep it.
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Believe me, I'm trying! Nothing I can do until it's verified though. "1-2 to verify" - Coinbase. Pfft. My arse!
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you will all soon find out that although
@coinbase doesn't provide the best price, nor the best performance, it is useful when you want it -
Not useful if you cannot make transactions at time of your choosing w/ no customer service operation.
@brian_armstrong@coinbase#fraud -
If you are looking for a third party to provide you that service, you have missed the point of
#bitcoin and being your own central bank -
Nice try. I'm well aware of the options. What they're doing, and not doing, is unforgivable.
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