But you decided you’re cool with people canceling plans now right?
I'm continually surprised that doing what you say you're going to do is a massive differentiator.
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That is correct. 2019 Brett.
End of conversation
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Low bar is a high bar
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Corollary: Being careful about what you say makes it more likely that you'll deliver.
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who would have thought...
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As Keanu Reeves famously once said, “half of life is showing up”
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In today’s world, that’s the only underlying principle that people care about. Consumers want to trust, but big corporations make it hard. Build trust, build success.
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See also: Thanos
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and also 
because it seems so simpleThanks. Twitter will use this to make your timeline better. UndoUndo
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I’d like to add “Saying please and thank you” and “showing up on time” to your tweet please.
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