Please, I’m begging you, make a phone number available for customer support. It’s far more accessible than a maze of chat bots and other nonsense for my ADHD.
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chatbots please die in a fire nobody likes you, I would rather stay on hold for half an hour
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I gave up after multiple attempts to message this smug, cursed thing about my 4G connectivity issues smh
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What is your number so that I can call you and why does the app keep trying to hide that from me? ; _ ;
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our Tech Support team over the phone can be contacted on 13 13 44 between 8AM-8PM Mon-Sun.
For 24x7 Tech Support, this is available via Messaging through our My Optus App. Alternatively, you can send us a DM and we can also take a look into this - Nard