Brand Embassy

@Brand_Embassy

Brand Embassy helps Enterprises and high-growth companies acquire and retain customers through digital customer service at scale.

San Francisco, CA
Joined May 2011

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  1. 4 hours ago

    DID YOU KNOW? 83% of consumers prefer dealing with human beings for customer service.

  2. 8 hours ago

    Weekend Read: Predicting the Future of Digital Customer Service by

  3. 22 hours ago

    The Definitive Checklist for Selecting a Digital Customer Service Vendor

  4. Jun 9

    How Live Chat Can Remove Points of High Friction

  5. Jun 9

    Setting Smart KPIs for Digital Customer Service

  6. Jun 9

    Top 5 Traits of Human-centric Digital Customer Service

  7. Jun 9

    What does the future hold for digital customer service?

  8. Jun 9

    The Functional and Emotional Benefits of Digital Customer Service by

  9. Jun 9
  10. Retweeted
    Jun 6

    A3 Spend time and resources upgrading CRMs & other internal processes to keep up with channel swaps and such.

  11. Retweeted
    May 12

    What's it like to work at Brand Embassy? Video here, job listings here - drop me a message if interested.…

  12. Retweeted
    14 Dec 2016

    Entrepreneur wrote a helpful article about tips and habits for building a successful startup

  13. Retweeted
    Apr 6

    I'm looking for an Executive Assistant that will make me the most efficient CEO of the planet.

  14. Jun 9
  15. Retweeted
    May 24

    84% customers say consumer written content influence what they buy via

  16. Retweeted
    May 24

    Excellent insights on consumer reviews from at

  17. Retweeted
    Jun 9
  18. Retweeted
    Jun 7

    6 Things You Can Say To Reps To Actually Save Money

  19. Jun 9

    All Great Customer Service Cultures Share These 8 Elements. by Great article!

  20. Jun 9

    A Day in the Life of a Customer Service Agent

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