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  1. May 31

    This a huge step forward in closing the gap between code and design. Congrats to the team!

  2. May 27

    . leading a session on guerilla research tactics for 's Rider team last Friday.

  3. May 22
    Replying to

    We've taken these learnings and applied them to other markets. Suggested drop-offs has been hugely successful in SF.

  4. May 22
    Replying to

    ... and not routing drivers off avenues to make 3 extra turns to save 10 secs. We're prioritizing human heuristics over purely system algos.

  5. May 22
    Replying to

    ... like having drivers pick you up "past-the-light-and-to-the-right" so the driver is shielded by other cars turning right.

  6. May 22

    Pool and NYC is a gnarly service design problem. I'm proud of the human heuristics considered in what we shipped.

  7. May 4

    Excited to see this ship. Shoutout to 's crazy talented engineers that made made this concept a reality.

  8. May 3

    Bryant has really taken Framer to next level. It's so much fun working with this guy- he pushes you to raise your game.

  9. May 1
    Replying to
  10. Apr 30

    Championed by your researcher's favorite researcher - Jenny Lo, this is a small but meaningful change for drivers.

  11. Apr 22

    No greater responsibility than having to watch someone's laptop at a coffee shop when they leave.

  12. Apr 1

    How many "bless you's" does one get? I've given my uber driver 3 and I feel like a 4th would venture into awkward territory.

  13. Apr 1

    Planned ahead this morning and used the app. What a magical expierence- it felt like the first time I ever got an uber.

  14. Mar 30

    When the airport security dog keeps sniffing you

  15. Mar 27

    Being older means you wait until the morning to send your angry emails.

  16. Mar 8

    Great talk by ClassPass' on how a design sprint helped them kickoff social cc

  17. Mar 6

    There's some really, really bad people in this world... and then there's Marnie from Girls.

  18. Feb 13

    I need a moment to come down off that Es Devlin Abstract episode.. Wow. What a genius.

  19. Retweeted
    Feb 10

    Framer + Uber. How Uber is prototyping a shared solution for global transportation.

  20. Feb 9

    "Hey, here's that Sketch file you asked for. Sorry its a mess right now." - every designer ever.

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