Botmind

@botmind_io

SaaS platform that brings together humans and virtual agent to respond faster to frequent requests. Enhance . program

Vrijeme pridruživanja: rujan 2016.

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  1. 5. velj

    CX depends to a large extent on customer support and its efficiency. Botmind offers a simple and efficient customer support automation solution for your team, allowing you to provide personalized answers to each of your users. For more info:

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  2. 31. sij

    Attracting new customers must be an objective. However, you must first ensure that your existing customers are satisfied and loyal to your brand. Stats by

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    30. sij

    : automatise 45% des réponses aux questions adressées aux Services Clients, pour permettre une réponse humaine à valeur ajoutée sur les 55% restants

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  4. 27. sij

    Our solution can bring you increased efficiency of your Freshchat support thanks to an optimal automation of the answers to your customer tickets.

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  5. 24. sij

    The consumer risks encounter difficulties when making a purchase. Customer support must therefore be able to provide fast and reliable assistance to ensure that customer satisfaction remains optimal. Stats by

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    Odgovor korisniku/ci

    Probably , 🤔

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  7. 22. sij

    "En 2018, le nombre moyen de tickets a atteint son pic durant le Cyber Monday, avec une moyenne de 55 tickets par agents. Le même jour, la satisfaction client chutait à 77 %"

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  8. 17. sij

    Mentalities have changed. Nowadays, people want efficiency even if it means talking through a live chat with a bot. Stats by

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  9. 15. sij

    Working in requires special skills to meet consumer expectations. Botmind doesn't replace human agents. On the contrary, our solution helps them on a daily basis by allowing them to focus on high value-added tickets.

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  10. 13. sij

    Very good article showing the importance of investing in customer service automation solutions. Feel free to contact us if you want to know more about our solution !

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  11. 10. sij

    Our software is fast and easy to integrate into your customer support tools (Zendesk, Intercom Front et Freshdesk) and allows you to unite your agents and artificial intelligence on the same channel for more performance. Stats by

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  12. 8. sij

    Bring together human agents and Artificial Intelligence on the same channel to respond faster and to increase customer satisfaction, while reducing the overall cost of support. -commerce

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  13. 6. sij

    Very good program on the importance of AI in today's e-commerce. At Botmind, we want to participate in this evolution by offering our innovation: a hybrid chatbot solution!

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  14. 3. sij

    For several years now, the e-commerce industry has been growing strongly. 2019 was a record year for E-commerce and it heralds another great year in 2020! Stats by

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  15. 2. sij

    The Botmind team wishes you all the best for 2020 🥳 and will be happy to assist you in your efforts to improve your customer support! 💥

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  16. 30. pro 2019.

    Botmind is proud to be in the directory of the most innovative e-commerce start-ups. Our innovative solution has been developed to help and improve customer support teams. Thanks a lot

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  17. 27. pro 2019.

    Christmas' support doesn’t end on December 26th... Many customers will need help and information from your customer care team. Are you ready to handle this huge amount of incoming requests ? Stats by

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  18. 24. pro 2019.

    Botmind and all its team wish you a merry Christmas and a happy new year! 🎅🎄 You are an e-merchant and want to improve your customer experience? Book a demonstration of our solution directly on our website: It's free! 😉 Merry Christmas! 💫

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  19. 23. pro 2019.

    Our hybrid solution allows e-merchants to customize the answers provided to their as they wish. Our solution is performance-based, without obligation and subscription. More information on !

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  20. 20. pro 2019.

    The customer experience is a key point for e-shoppers. You must convince them by offering an impeccable customer service. Stats by

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