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  1. 18 Jun 2019

    Resolved: This incident has been resolved, and starter clusters have been re-enabled.

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  2. 18 Jun 2019

    Monitoring: We have provisioned additional capacity. Production clusters will have a brief read-only period as we migrate them to the new hardware. Starter clusters remain under maintenance.

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  3. 18 Jun 2019

    Monitoring: A fix has been implemented and we are monitoring the results.

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  4. 18 Jun 2019

    Investigating: We're seeing more signs of performance regression and our team is currently investigating. All starter clusters have been placed in maintenance mode.

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  5. 18 Jun 2019

    Monitoring: The cluster group is stabilized and starter clusters that have been placed in maintenance mode have been re-enabled.

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  6. 18 Jun 2019

    Identified: We are continuing to work on a fix for this issue.

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  7. 18 Jun 2019

    Identified: The issue was identified shortly after increased errors were reported by our systems, and our team is working on a fix.

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  8. 10 Jan 2019

    Resolved: This incident has been resolved.

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  9. 10 Jan 2019

    Identified: We've been alerted to a server group in the AWS EU region running low on disk capacity. Affected clusters have been put into emergency read-only mode while more capacity is brought online.

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  10. 31 Aug 2018

    Completed: The scheduled maintenance has been completed.

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  11. 31 Aug 2018

    Verifying: The upgrade is complete and the dashboard is back online, we are monitoring for verification.

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  12. 31 Aug 2018

    Scheduled (Aug 31, 2018, 13:00 UTC): The Bonsai app will be in maintenance for approximately 15 minutes for a minor database upgrade. Cluster management (creation, deletion) and dashboards will be offline during this time. Cluster search and update traf…

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  13. 13 Jun 2018

    Monitoring: We have a fix in place and are monitoring results.

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  14. 13 Jun 2018

    Identified: We have identified an issue leading to long response times and occasional timeouts impacting users in the US-East region. We are working on a fix now.

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  15. 31 May 2018

    Resolved: All systems are stable, however we will continue to stand by and monitor until AWS reports their all-clear.

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  16. 31 May 2018

    Monitoring: A fix has been implemented and we are monitoring the results.

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  17. 31 May 2018

    Identified: The issue has been identified and a fix is being implemented.

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  18. 31 May 2018

    Investigating: We are currently investigating the impact of the Us-East-1 outage at AWS

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  19. 19 Feb 2018

    Monitoring: The server group is back online as of 16:29 UTC.

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  20. 19 Feb 2018

    Identified: We have been automatically paged in response to a problem with a server group in the EU-West region and…

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