Understood. Casting from your phone using Google Chrome browser is not supported by Chromecast yet. Not all videos from Facebook app are cast-enabled. Check this out: https://goo.gl/zEWf5U . But we hear you, Keith. We'll make sure to pass your feedback along to our product team.
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Replying to @madebygoogle
Not supported from Google Chrome on your smartphone? I've had the cast icon show up on videos on my phone while on the browser and cast directly from there...
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Replying to @biggie1975
Ah, gotcha. Our team will be checking this, Keith and we'll get back to you once we have any updates. In the meantime, try casting directly from the cast-enabled app installed on your phone so you can still use your phone for other things. 1/2
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Replying to @madebygoogle @biggie1975
Hey Keith, thanks for bearing with us. We've checked with our team and they’ve clarified that casting Facebook and YouTube using Chrome app isn’t officially supported by Chromecast so it may or may not work. As an option, you can still cast it if you’re using a laptop/desktop.
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Replying to @madebygoogle
Really? It's worked for years though. And what about the Facebook app & YouTube app on Android? That's where I originally had the problem...
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Replying to @biggie1975
We hear you, Keith. We're working hard to deliver the best experience — we'll make sure to pass this along to our team. For Facebook and YouTube apps, make sure that both are up-to-date. If they aren’t, install updates or uninstall and reinstall apps then try casting again.
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Replying to @biggie1975
Got it, Keith. A few questions: Could you try to cast using other apps like Netflix? Does this also happen when you try to cast via Facebook and YouTube website using a computer or it's only with the apps?
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Replying to @madebygoogle
Netflix works fine. So does Crave TV as well as when I cast from the native Samsung browser on my smartphone
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Replying to @biggie1975
Thanks for letting us know, Keith. Since other apps are working fine with your Chromecast, you might want to tweet or send a DM to
@TeamYoutube and@Facebook to get additional help with their apps.1 reply 0 retweets 0 likes
Ok. Thanks.
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Replying to @biggie1975
You're welcome, Keith. Feel free to reach out to us if anything comes up.
0 replies 0 retweets 0 likesThanks. Twitter will use this to make your timeline better. UndoUndo
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