Sure, have your customer data dumped on-line: identity theft is not your problem, right?
But assuming you are not omnipotent (are you?), others may be aware of problems in your systems. Would you want this kind of help?
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Assuming someone shuts down my servers, I could be clueless what happend. I probably couldn't determinate the cause/problem.
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Unless they left messages on the system explaining what happened and how to fix it, as suggested.
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In that case, I would be thankful for the help and wouldn't mind them shutting down the server. But I couldn't trust them.
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Trust is not relevant: the distinction between option 1 and 2 is purely in the intend of the attacker.
End of conversation
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