@monkbent Nice post. BTW, internally, Amazon explicitly identifies the three key customer values as selection, availability, price.
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@monkbent Also, Bezos realized early on that economies of scale were key to this strategy—hence the strategic decision to “get big fast”. -
@monkbent “Get big fast” was, I think, blindly copied by some late-'90s dot-com failures who didn't understand the context or justification. -
@jasoncrawford agree on all points
End of conversation
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