Sorry all for the @attcustomercare rant. Amazing how powerless they make you feel. Strong branding though - now a huge advocate against them
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Replying to @benthompson
@monkbent@attcustomercare Wanted pre-paid iPad data plan, accidentally got post-paid plan. ATT charged for months of unused/unwanted data.2 replies 0 retweets 0 likes -
Replying to @vitalda
@monkbent@attcustomercare Tried to get refund, ATT refused saying that I connect to network daily. But I never use iPad off my home wifi.1 reply 0 retweets 0 likes -
Replying to @vitalda
@monkbent@attcustomercare Bill shows daily 40k usage at 12:40am. Guessing my router reboots then and iPad briefly falls back to ATT network1 reply 0 retweets 0 likes -
Replying to @vitalda
@monkbent@attcustomercare I've been a customer in good standing for 5+ years. I'm appalled at ATT's refusal to refund.1 reply 0 retweets 0 likes
@vitalda That sucks. I thought @attcustomercare would at least tweet me, but no dice.
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