I spent all morning editing a video. I go to upload it and it's saying it's not a supported file type even though it's an mp4 file... I'm SO confused???
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Replying to @beaut1fulchaos_
We'd like to look into it. What device is this happening on? Have you checked other devices to see if it's happening there too? Let us know so we can get started on some troubleshooting steps.
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Replying to @TeamYouTube
I'm trying to upload it on my desktop. I've tried on my phone but it's too big a file for my phone
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Replying to @beaut1fulchaos_
Thanks for confirming! Take a look at our Help Center article about common upload errors that should help fix things. Details here: https://goo.gl/7xhmCj . Hope this helps.
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Replying to @beaut1fulchaos_
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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Soo.. what do I do with the video that won't upload. It's clearly an error on your part as it's the right format, codec and I've tried all the trouble shooting methods
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