Hi, I'm JL. Sorry to read your tweet. Which number are you calling? Have you managed to speak with someone since tweeting?
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0800 015 0026 and still on hold. Appalling for a security line.
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I'm sorry for your wait. Unfortunately there's no way to bypass the queue or arrange a call back. Please stay on the line and an advisor will be with you as soon as possible. ^GR
End of conversation
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