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bazzacollins's profile
Barry Collins
Barry Collins
Barry Collins
Verified account
@bazzacollins

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Barry CollinsVerified account

@bazzacollins

Freelance editor, journalist and photographer. Co-editor of http://bigtechquestion.com  and director of Lewes FC.

Sussex
bigtechquestion.com
Joined June 2007

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    1. Barry Collins‏Verified account @bazzacollins 17 Aug 2014

      @nowtvhelp Why is your service stuttering again? When are you going to improve your server capacity?

      1 reply 0 retweets 0 likes
    2. NOW TV Help‏Verified account @nowtvhelp 17 Aug 2014
      Replying to @bazzacollins

      @bazzacollins Sorry to hear that Barry. Which device is this happening on? ^MH

      1 reply 0 retweets 0 likes
    3. Barry Collins‏Verified account @bazzacollins 17 Aug 2014
      Replying to @nowtvhelp

      @nowtvhelp NowTV box with a fibre connection so no bandwidth issues. Who do I apply to for a refund, please?

      1 reply 0 retweets 0 likes
    4. NOW TV Help‏Verified account @nowtvhelp 17 Aug 2014
      Replying to @bazzacollins

      @bazzacollins Hi Barry, sorry to hear that. Please come onto LiveChat here: http://bit.ly/1kGmAuY  to resolve. ^MH

      1 reply 0 retweets 0 likes
    5. Barry Collins‏Verified account @bazzacollins 17 Aug 2014
      Replying to @nowtvhelp

      @nowtvhelp No, I don't have time for your live chat. Tried it before and it was no help. I'm not getting the service I paid for.

      1 reply 0 retweets 0 likes
    6. NOW TV Help‏Verified account @nowtvhelp 17 Aug 2014
      Replying to @bazzacollins

      @bazzacollins Hi Barry, so you're using a NOW TV Box? which is connected to your Wireless router? Have you tried resetting the box? ^KF

      1 reply 0 retweets 0 likes
    7. Barry Collins‏Verified account @bazzacollins 17 Aug 2014
      Replying to @nowtvhelp

      @nowtvhelp Yes. The stream is still intermittent. It's the same capacity issue that affects your service every time there's a big match.

      1 reply 0 retweets 0 likes
    8. NOW TV Help‏Verified account @nowtvhelp 17 Aug 2014
      Replying to @bazzacollins

      @bazzacollins Sorry to hear that Barry. Please come onto LiveChat here: http://bit.ly/1kGmAuY  to get investigated and indeed resolved. ^MH

      1 reply 0 retweets 0 likes
      Barry Collins‏Verified account @bazzacollins 17 Aug 2014
      Replying to @nowtvhelp

      @nowtvhelp No, you're not listening, I'm not using your live chat. Your service is as appalling as your server capacity.

      5:51 AM - 17 Aug 2014
      1 reply 0 retweets 0 likes
        1. NOW TV Help‏Verified account @nowtvhelp 17 Aug 2014
          Replying to @bazzacollins

          @bazzacollins Sorry to hear that Barry. Please send any request via email through the same link that was provided earlier. ^MH

          0 replies 0 retweets 0 likes
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