Hi @SouthernRailUK Your Victoria staff told me not to pay extra for @GatwickExpress because "it's a shit service". How do I get refund?
@MikeHenson I have little sympathy if they did. Rude, arrogant and dismissive.
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@bazzacollins - I was talking about Thomson staffThanks. Twitter will use this to make your timeline better. UndoUndo
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