@bazzacollins Hi, sorry you were told that by staff. If you contact us here we'll look into a refund for you. http://www.southernrailway.com/p/contact-us/
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@SouthernRailUK OK. Will fill in form tomorrow. - 1 more reply
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@bazzacollins - You don't, they all just got sacked! -
@MikeHenson I have little sympathy if they did. Rude, arrogant and dismissive. -
@bazzacollins - I was talking about Thomson staff
End of conversation
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