@bazzacollins Yes indeed. People get cross with Norman Baker for not tweeting, but it's better not to than to make a hash (ha ha) of it.
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@msemmachaplin Indeed. Problem is most companies staff their accounts with illiterate teenagers who make life worse.
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@bazzacollins companies haven't all caught up with how twitter can massively influence opinion. Some companies use it really well tho -
@projiuk A few do, most don't, in my experience. -
@bazzacollins agreed, I find BA are good though, as are@c2c_Rail
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