...to the fucking management. It's not our job." That's @SouthernRailUK's brand of customer service.
@MarkReckons @SouthernRailUK Exact words. I wasn't rude to staff, hadn't sworn at them. Just asked why they weren't telling people.
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@bazzacollins@SouthernRailUK But it's terrible customer service so maybe they're in the wrong job! -
@MarkReckons I know what you mean, and I feel for them, but they're not doing the job they're being paid for.
End of conversation
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@bazzacollins@SouthernRailUK The problem I find in these sits is they could be fired for that and I'm reluctant to lose someone their job.Thanks. Twitter will use this to make your timeline better. UndoUndo
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