@bazzacollins @SouthernRailUK What, they literally said that? How charming.
-
-
-
@MarkReckons@SouthernRailUK Exact words. I wasn't rude to staff, hadn't sworn at them. Just asked why they weren't telling people. -
@bazzacollins@SouthernRailUK But it's terrible customer service so maybe they're in the wrong job! -
@MarkReckons I know what you mean, and I feel for them, but they're not doing the job they're being paid for.
End of conversation
New conversation -
-
-
@bazzacollins@SouthernRailUK ah lovely, similar to my experiences. What is it they actually 'fucking' do then? - End of conversation
New conversation -
-
-
@bazzacollins Tough love. It’s in their charter. ;-) -
@davidbcohen Not sure there's much love, in either direction:)
End of conversation
New conversation -
-
-
@bazzacollins@southernrailuk delightful! Also despite the fact management haven't ever got a clue what is ever going on on their network…Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
@bazzacollins@southernrailuk since when have the mgmt known anything. If they did, the train companies would care!!Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.