Late train means will miss connection & 2hr wait for next train. Announcer advises->customer service desk. Er, how does that help exactly?
@riptari Train companies are appalling when things go wrong. Staff at Victoria last night were trying to direct people using A4 printouts.
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@bazzacollins I just love the idea of going up to customer service desk and DEMANDING they put on an extra train, just for me -
@bazzacollins It's not like I'm pressed for time all of a sudden. Perhaps I'll go and read them their entire terms of service - for the lulz
End of conversation
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