Further example of Ofcom's impotence: http://www.moneysavingexpert.com/news/phones/2012/12/o2-raises-prices-for-7-million-mobile-customers …
@PhilLuckee Seriously? You should have come to me earlier. What network?
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@bazzacollins Yes mate. O2. Phone stolen at 4am in Barca. Could NOT call them until 8:30am next day. 28hrs of calls = £1100. They would not -
@PhilLuckee When was this? -
@bazzacollins thinking about it. O2 just rubbed salt into the wound. I cannot put into words my contempt for them as a company.#thieves -
@PhilLuckee Wow. Might be too late to help you but do you still have bills etc? -
@bazzacollins Jeeze...I doubt it but could easily get hold of them, I'd just send a SAR to O2 if necessary. They'd have to send copies. -
@PhilLuckee Do it. I can't promise anything, but that sounds an atrocious case and I'll look into it for you at the very least. -
@bazzacollins 28 hours and there's nothing that flags up that something is up. Come off it. -
@PhilLuckee Send everything you've got to editor at pcpro dot co dot uk and I'll do my best. - 1 more reply
New conversation -
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@bazzacollins Phone companies KNOW this happens and are filling their pockets. I tried drumming up support to fight them but no good.#scumThanks. Twitter will use this to make your timeline better. UndoUndo
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@bazzacollins your fault. You wouldn't leave a car with its keys in". But when I altered my spending pattern on credit card it got stopped.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@bazzacollins number would not connect from Spain. "Number not assigned to this client". O2's defence was: "You didn't have a PIN? Then it'sThanks. Twitter will use this to make your timeline better. UndoUndo
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@bazzacollins budge. I refused to pay so they got debt collectors involved until I had no choice. I had proof I'd tried to call but theirThanks. Twitter will use this to make your timeline better. UndoUndo
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