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@Bazaarvoice

From search and discovery to purchase and advocacy, our solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy.

Joined May 2008

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  1. From the acceleration of e-commerce adoption to the rise in popularity of subscription services, read about the shopping trends caused by the pandemic that we think will stick going forward in :

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  2. Sep 8

    This year has been unlike any other, and that's sure to be true about the holiday season too. While 82% of consumers are still planning to buy gifts and 61% think they will spend about the same as last year, what, where, and how they're buying will change:

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  3. Retweeted
    Sep 5

    My latest investigation: up to 40% of reviews are fake. From groups soliciting paid positive reviews, click farms & bots: here's how to spot them+why they're hard to stop

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  4. Sep 7

    Often due to lack of other brands' availability, shoppers have tried all kinds of new brands during quarantine. And they plan to keep using them going forward. Learn more about shopping behaviors that consumers adopted during COVID-19 we think will stick:

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  5. Sep 4

    From the acceleration of e-commerce adoption to the rise in popularity of subscription services, read about the shopping trends caused by the pandemic that we think will stick going forward in :

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  6. Sep 4

    Just about everything in our lives has changed due to COVID-19, and retail is no different. The way we shop is very different than it was pre-pandemic. But will consumers stick with these new habits going forward? We surveyed over 8K shoppers to find out:

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  7. Retweeted
    Sep 2
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  8. Retweeted
    Sep 3

    39% of consumers globally purchased from new brands during the and 88% will continue to buy from those ventures in the future, according to research conducted by

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  9. Sep 3

    It's clear COVID-19 has evolved shopping habits — but will they stick? We surveyed over 8K global consumers about how they've been shopping during the pandemic and if they'll keep doing so going forward. Learn about the four behaviors we think will last:

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  10. Sep 2

    Consumers want to be heard. And when they spend time writing a review, they expect a company to read it and take action. Read about how these best-in-class companies not only improved products based on reviews, but also showcased their innovations:

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  11. Sep 1

    Strengthening your ratings and reviews program can increase the discoverability of your products, boost sales, and help your business speak the language of your customers. Here are 6 steps to take to maximize the ROI of your ratings and reviews program:

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  12. Retweeted
    Aug 31

    Your consumers’ needs never stop evolving and neither do we. We’ve got a new look as we take another step to redefine how brands and consumers connect, create, and innovate.

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  13. Aug 31

    Your consumers’ needs never stop evolving and neither do we. We’ve got a new look as we take another step to redefine how brands and consumers connect, create, and innovate.

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  14. Retweeted
    Aug 28

    "A big thing about the culture at is everybody wants to learn!" We recently teamed up with the folks at to create employer branding content, to show the world what life is like in this innovative technology company. Check it out!

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  15. Aug 27

    With more shoppers than ever turning to online reviews to get fellow customers’ feedback to decide who to give their business to, it’s crucial to build a review collection strategy for your brand. Download our e-book to learn more:

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  16. Aug 27

    “When shoppers suspect fake reviews, 31% say it’s a product they're not going to buy.” Hear more from , our Chief Revenue Officer, as he discusses the impact fake reviews have on businesses and consumer trust on the podcast:

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  17. Aug 26

    It's your last chance to register! Join our webinar with TODAY @ 10 am CT to learn about how to use customer insights to hone your marketing tactics and improve your products.

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  18. Aug 25

    No matter how hard you work to deliver a 5-star customer experience, 1-star reviews happen. Regardless of whether you agree with the negative feedback, you still have to respond to it in a genuine, timely manner. Download our e-book to learn how:

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  19. Aug 24

    From launching new products to building product pages that convert, savvy businesses develop their strategies based on customer feedback. Join our webinar with on Wed, Aug 26 @ 10 am CT to learn more about taking action using customer insights.

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  20. Aug 21

    Consumer insights identified through market research, shopping behaviors, and customer sentiment help you discover exactly what shoppers think about your brand and products. Join our webinar with on Wed, Aug 26 @ 10 am CT to learn more.

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