@YouTube @XboxSupport please sort out the video freezing issue on the Xbox one x. It’s gone on too long now. People are paying for premium services
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Replying to @baddallas
Just to confirm, have you tried resetting the YouTube app on your Xbox? Here's how: Click on the gear icon > Click Settings > Click Reset App (Note: All downloaded videos may be deleted)? Let us know.
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Replying to @TeamYouTube
Yeah done that, hasn’t worked. Also uninstalled it and reinstalled, nothing. This does seem to be an issue people have been complaining about since last year
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Replying to @baddallas
Appreciate your efforts. Make sure your Xbox firmware is updated to the latest version. If the issue still persists, please share a feedback report here: https://yt.be/help/ATqw . You may not receive a direct response, but this is how we track info to investigate and fix issues.
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Come on, it’s all up to date. I wouldn’t be in touch if it wasn’t. Also my point is more that this has not been fixed for the other people shouting about it. No one is getting a fix, so instead of adding it to a list, just sort it
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