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azgaz's profile
Alex Klontzas
Alex Klontzas
Alex Klontzas
@azgaz

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Alex Klontzas

@azgaz

Senior Game Producer - World of Warcraft, previously Heroes of the Storm & StarCraft - Personal Account - Opinions are my own

Irvine, CA
Joined October 2011

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    1. YoDa‏ @YoDaOrie 11 May 2018

      Nice, just what we needed! Now that queue times are being increased, match quality is sure to follow suit! There are no other matchmaking problems at all that are extremely pressing and ruining the game for everyone!!!!

      2 replies 1 retweet 12 likes
      Show this thread
    2. YoDa‏ @YoDaOrie 11 May 2018

      For clarity: THE PROBLEM: GMs queue up at the same time and are placed into DIFFERENT diamond/plat games, rather than being placed into the same game. NOT THE PROBLEM: The system fails to find them after 10 minutes instead of 15 minutes.

      3 replies 1 retweet 17 likes
      Show this thread
    3. Alex Klontzas‏ @azgaz 11 May 2018
      Replying to @YoDaOrie

      This is being addressed as part of the Ranked Matchmaking Improvements section in the blog.

      1 reply 1 retweet 4 likes
    4. YoDa‏ @YoDaOrie 11 May 2018
      Replying to @azgaz

      In the blog it looks like the dev team still thinks the issue is that the system isn't waiting long enough to fill the game. The objective of my and everyone else's posts is to say that the system is being given easy inputs (10 GMs queue within 1 min) and still fails.

      2 replies 0 retweets 0 likes
    5. Alex Klontzas‏ @azgaz 11 May 2018
      Replying to @YoDaOrie

      It isn't as binary as that I'm afraid, and your wait time as an individual isn't the only thing being factored in when making a game. The longer wait time referenced in the blog is to address this.

      1 reply 0 retweets 1 like
    6. YoDa‏ @YoDaOrie 11 May 2018
      Replying to @azgaz

      My wait time as an individual also isn't the only thing I'm look at - most GMs look at streams / their buddy list to try and figure out when the queues will be hot (in fact everyone looks at this to bypass the "hidden names" change).

      1 reply 0 retweets 0 likes
    7. YoDa‏ @YoDaOrie 11 May 2018
      Replying to @YoDaOrie @azgaz

      The wait time increase will fix some edge cases, sure, but not the main issue - which I think is proper normalizing. For instance, the system should use "what % of players are between x and y" instead of "how many points are between x and y" when deciding a suitable match.

      1 reply 0 retweets 0 likes
      Alex Klontzas‏ @azgaz 11 May 2018
      Replying to @YoDaOrie

      I've already told you that what you're referring to is part of the things being address, not sure what else you want me to say :)

      12:08 PM - 11 May 2018
      • 2 Likes
      • Kayna (Lauren Wu) Lerhond
      2 replies 0 retweets 2 likes
        1. New conversation
        2. Alex Klontzas‏ @azgaz 11 May 2018
          Replying to @azgaz @YoDaOrie

          Just to be clear, the fix isn't simply saying "increase queue time". The increased queue time will come as a RESULT of the changes being made to ensure quality games are being made. Does that address your concern?

          1 reply 1 retweet 9 likes
        3. YoDa‏ @YoDaOrie 11 May 2018
          Replying to @azgaz

          It doesn't really because the changes we need would not directly affect queue time (normalization, PRA back to normal). So reading the post makes us think that the only changes are the ones that DO affect queue time, which are much smaller fish.

          1 reply 0 retweets 0 likes
        4. Show replies
        1. YoDa‏ @YoDaOrie 11 May 2018
          Replying to @azgaz

          Well I'm truly very glad to hear normalization is being addressed but that's not in the blog. The blog only talks about decay, placements, queue times, and 3rd ban move.. Nothing about normalization or inflated PRA, which were the 2 biggest problems.

          0 replies 0 retweets 2 likes
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