Hey @TeamYouTube I have uploaded a specific video that barely loads on any of the viewers' devices. It's a 1080p60 video and the viewers who have told me about the issue are on the latest Android app version (Apr 19, 2019). Please fix this, i'm loosing my views!!
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Replying to @willmccrudden
Thanks for reaching out. Mind sharing the video URL with us? Let us know and we'll take a look.
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Replying to @willmccrudden
Thanks for the info. We've checked the video URL and see that it's working fine. Could you ask your subs to reach out to us? Keep us posted.
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Replying to @TeamYouTube
It seems like it's only a problem on Android. The video plays for about 10 seconds and then stops and starts to load forever. After about 3 minutes of loading, there's a "connection timeout" error message with a playback ID.
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