@TeamYouTube I've been having issues adding subs to videos. I keep getting a playback error and the video wont load. This has been going on for a few months now
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Replying to @awaawahawa
Thanks for reaching out. Just to confirm, what device are you on? Also, have you tried any trouble shooting steps? Let us know.
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Replying to @TeamYouTube
I'm on PC. Im not subbing my own videos but contributing subs btw and the trouble shooting steps didnt work for me
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Replying to @awaawahawa
Thanks for the info. Could you sign out and sign back in to see if that helps? Also, try clearing your browser's cache and cookies. Let us know how it goes.
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Replying to @TeamYouTube
I also tried that too and it's the same :( I've had this issue for a while now and it didnt matter whether I was using my school computer or my laptop at home. Do you think maybe it's my account?
5:23 PM - 24 Jul 2019
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