I really believe that a developer responding to a user with WAYRTTD is one of the most patronizing things a developer can do
@snoble @collision @b0rk so what you're saying is don't literally respond with the letters "WAYRTTD", but start the equivalent dialog?
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@avibryant@collision@b0rk if someone just pastes an error then "WAYRTTD" is the appropriate sweat level of response -
@snoble@avibryant@collision I like the idea of putting approx. as much effort into the response as went into the question -
@b0rk@snoble@collision I still feel some cognitive dissonance around "WAYRTTD" being seen as low-empathy or dismissive. It's not "RTFM". -
@avibryant@b0rk@collision that's totally fair. it's not RTFM. but I can get either answer from a bot. -
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@avibryant@snoble@collision@b0rk I think a sincere WAYRTTD is way better than the common, "What you really want ..." -
@peterseibel@avibryant@collision@b0rk unfortunately in both cases I'm left wondering in you actually read the question -
@snoble@peterseibel@collision@b0rk it's just root cause analysis. http://en.m.wikipedia.org/wiki/5_Whys
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