Wondering if Uber and Lyft should force/encourage users to rate drivers right away. I always end up giving 5 stars because I forget.
@patrickc @michaelvillar how would you force it though? Text message? Part of the beauty is you don't need to do anything when you arrive.
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@avibryant@patrickc I don't know about forcing but you could encourage it by giving coupons or better ratings. -
@michaelvillar@avibryant@patrickc putting “your average time to rate” on homescreen would do it.
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@avibryant@michaelvillar Yeah, unclear. Maybe a text saying "How was your ride? Reply 1 - 5." would be good. -
@patrickc@avibryant@michaelvillar I think Uber does this if you order it with a dumb phone (at least used to when I had a dumb phone).
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