"A broken system is one whose outcomes cannot be measured." I was on a panel with Pete White recently and he quoted someone who'd said this.
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Replying to @aurabogado
I can't seem to get it out of my head. I've toyed around with "the system is broken" critiques for some time. None as elegant as this, tho.
1 reply 1 retweet 3 likes
If you can measure how many ________ people are being ________, the system is not broken. It's working, and you can measure its outcomes.
12:17 PM - 4 Mar 2017
0 replies
6 retweets
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