I've a recording of me asking Jenn what would happen if the call got disconnected. Jenn from @VerizonSupport said I'd get a call right back.
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Replying to @aurabogado
I was put on hold for another ten minutes and then suddenly got disconnected from Jenn at
@VerizonSupport.1 reply 0 retweets 0 likes -
Replying to @aurabogado
Here's proof. I called at 8p, was mostly on hold till 9:30p, no one from
@VerizonSupport has called back. It's 10p.pic.twitter.com/oaKY9ymvGS
1 reply 0 retweets 0 likes -
Replying to @aurabogado
I switched to
@VerizonWireless because I disliked my last service. Then got@VerizonFiOS too. Guess what? Now I'm canceling both accounts.3 replies 0 retweets 1 like -
Replying to @aurabogado
@aurabogado What's going on? We don't want to see you go. *LW1 reply 0 retweets 0 likes -
Replying to @VZWSupport
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@VZWSupport I tweeted exactly what happened and you're actually asking "What's going on?" Serious question: are you trolling me rn?1 reply 0 retweets 7 likes -
Replying to @aurabogado
@aurabogado We'd like to know what has you thinking about cancelling your services with us. *LW1 reply 0 retweets 0 likes -
Replying to @VZWSupport
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@VZWSupport MY INTERNET AND VIDEO ARE DOWN, I WAS PUT ON HOLD FOR ONE AND HALF HOURS AND THEN HUNG UP ON. STILL NO RESOLUTION.2 replies 0 retweets 0 likes -
Replying to @aurabogado
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@VZWSupport I only have like ten tweets about#VerizonFail maybe I need to tweet more?1 reply 0 retweets 0 likes -
Replying to @aurabogado
This is how
#VerizonFail end: Someone let me use their @TWC hotspot. Spent another hour on chat with@VerizonFiOS. It gets worse.1 reply 0 retweets 0 likes
Now, @VerizonFiOS is sending technician. But they don't have slots until TUESDAY.
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