I tried rebooting the box and the modem. Nothing worked, so I called @VerizonSupport. It was an utter nightmare.
.@VZWSupport MY INTERNET AND VIDEO ARE DOWN, I WAS PUT ON HOLD FOR ONE AND HALF HOURS AND THEN HUNG UP ON. STILL NO RESOLUTION.
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@VZWSupport I only have like ten tweets about#VerizonFail maybe I need to tweet more? -
This is how
#VerizonFail end: Someone let me use their @TWC hotspot. Spent another hour on chat with@VerizonFiOS. It gets worse. -
Now,
@VerizonFiOS is sending technician. But they don't have slots until TUESDAY.
End of conversation
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@aurabogado Let's get this taken care of for you. Are you referring to Verizon FiOS, or a wireless device? *LW -
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@VZWSupport I know you can write in Twitter, but can you read in Twitter? I've said it's FIOS a ton of times. -
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@VZWSupport Yes I restarted. Yes I rebooted. I held the alarm thing for ten seconds. And all that did nothing but waste my time. -
Wow. So my internet and cable are still down and I still can't get
@VerizonFiOS to help. I'm kind of disbelief at last phone call. -
A
@VerizonFiOS supervisor told me they could only prioritize me with a "presidential exception if I was an executive or otherwise." smdh -
@roborobb Thank you! I don't have internet so I can't look it up on laptop and my cell service is really bad here. Both due to Verizon! -
@aurabogado as far as I’ve seen you’re doing everything the article recommends. Keep a list of all the people you spoke with…
End of conversation
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