Came home to find out my @VerizonFiOS internet and cable were down. Three hours later I feel like throwing my modem through the window.
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After clearly tweeting that I use
@VerizonFiOS,@VerizonSupport actually shows up in my mentions asking:pic.twitter.com/WD81RcJAUU
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I'm done with
@Verizon. Ate up my entire Saturday night with no service and ridiculously poor customer service. Done. -
I already know what I'm doing for internet. But what are your cell phone service provider recommendations? Switching literally tomorrow.
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@aurabogado virgin mobile has treated me well so far (a bit over a year) and are dead cheap! -
@aurabogado caveat: I can only comment on their product/service, haven’t interacted with their customer service reps.
End of conversation
New conversation -
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@aurabogado What's going on? We don't want to see you go. *LW -
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@VZWSupport I tweeted exactly what happened and you're actually asking "What's going on?" Serious question: are you trolling me rn? -
@aurabogado We'd like to know what has you thinking about cancelling your services with us. *LW -
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@VZWSupport MY INTERNET AND VIDEO ARE DOWN, I WAS PUT ON HOLD FOR ONE AND HALF HOURS AND THEN HUNG UP ON. STILL NO RESOLUTION. -
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@VZWSupport I only have like ten tweets about#VerizonFail maybe I need to tweet more? -
This is how
#VerizonFail end: Someone let me use their @TWC hotspot. Spent another hour on chat with@VerizonFiOS. It gets worse. -
Now,
@VerizonFiOS is sending technician. But they don't have slots until TUESDAY.
End of conversation
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