Came home to find out my @VerizonFiOS internet and cable were down. Three hours later I feel like throwing my modem through the window.
I tried rebooting the box and the modem. Nothing worked, so I called @VerizonSupport. It was an utter nightmare.
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I was on hold for more than hour until someone by the name of Jenn from
@VerizonSupport finally answered. -
I explained the situation to Jenn at
@VerizonSupport and was again put on hold. Jenn came back only to repeat what I had already said. -
Jenn at
@VerizonSupport then told me I was going to be connected to technical support. -
@aurabogado They all pretty much suck, especially customer service. Telecommunications industry is one of the biggest rackets. I have -
@aurabogado Sprint, reluctantly. It has the weakest signal coverage/quality of them all.
End of conversation
New conversation -
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@aurabogado Aura, very sorry for the support experience you had on the phone, We can assist you here, do you have DSL or Fios? ^STAThanks. Twitter will use this to make your timeline better. UndoUndo
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