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aurabogado's profile
Aura Bogado
Aura Bogado
Aura Bogado
Verified account
@aurabogado

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Aura BogadoVerified account

@aurabogado

Reporter @reveal covering immigration. Dodgers fan. Misser of the 15" of hair I recently donated. Seed saver. Occasional bead worker. Amateur cancer haver.

Oakland, CA
Joined July 2008

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    1. Aura Bogado‏Verified account @aurabogado Aug 3

      .@Expedia sold me hotel room for $148.50. But the hotel just charged me $272.50 -- nearly twice what I was advertised. I called the hotel and they said Expedia tacked on a cleaning fee. I demanded a refund but Expedia won't respond. I've wasted an hour trying to deal with this.pic.twitter.com/hzLio8Htlq

      16 replies 54 retweets 93 likes
      Show this thread
    2. Aura Bogado‏Verified account @aurabogado Aug 3

      It's bad enough @Expedia tricks people into paying double what they thought they would. Now, they won't even give me an answer. Should I expect a refund a book a different room? Keep waiting to hear from them until everything else sells out? This feels like a ridiculous scam.

      10 replies 20 retweets 74 likes
      Show this thread
      Aura Bogado‏Verified account @aurabogado Aug 3

      Update: @Expedia refuses to issue a refund for the $109 fee. I booked with them for years. Never again.

      5:07 PM - 3 Aug 2018
      • 19 Retweets
      • 104 Likes
      • apocalypse meow Sally Dillon Stephanie Smith Infinite Perspective bruceymonkey Juan Escalante Steve Portigal 🇨🇦🇺🇸 mikey 🦃turkey aaronkrucoff 🦃
      16 replies 19 retweets 104 likes
        1. Jenét "Where are the girls and babies?" Morrow‏ @JenetAllDay Aug 3
          Replying to @aurabogado

          Call your bank asap and ask them to decline the charge. You may be able to do this online.

          0 replies 0 retweets 14 likes
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        1. Sally Dillon‏ @8fuld Aug 3
          Replying to @aurabogado @Expedia

          Thanks for the heads-up. Will avoid using @Expedia in the future.

          0 replies 0 retweets 5 likes
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        1. New conversation
        2. mirandabanana‏ @mirandabanana Aug 3
          Replying to @aurabogado @Expedia

          I've read that actually going Old School and calling hotels directly will almost always get you the best deal. Especially if you're super nice and polite.

          1 reply 0 retweets 7 likes
        3. 1 more reply
        1. Pablo Manriquez‏ @CQPab Aug 3
          Replying to @aurabogado @Expedia

          Book with @HotelTonight. They're amazing.

          0 replies 0 retweets 4 likes
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        1. Jennifer Davis‏ @sigje Aug 3
          Replying to @aurabogado @Expedia

          WOAH. did Expedia decide to go in and clean the room themselves?! That's ridiculous!! PS http://www.booking.com  has been super fantastic for me (even for different countries!)

          0 replies 0 retweets 4 likes
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        1. rebecca‏ @surly_southpaw Aug 3
          Replying to @aurabogado @Expedia

          In capitalism, when the customer is no longer king, we are all screwed. @Expedia, I'm booking two trips in the next month. Guess I'll be checking with your competitors.

          0 replies 0 retweets 2 likes
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        1. Mesut Çelik‏ @mesutcelik Aug 10
          Replying to @aurabogado

          There are a lot suffering from their customer service. I myself struggling getting a refund of $1200...They couldn't change reservation simply so I ended up buying my international return ticket last minute at the airport. They need to be covered by tech reporter...

          0 replies 0 retweets 1 like
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        1. CD Reiss‏ @CDReisswriter Aug 4
          Replying to @aurabogado @Expedia

          Take it up with the credit card company. Next time, use their service to find the cheapest hotel, then call the hotel directly. Screw them.

          0 replies 0 retweets 1 like
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        1. Loop‏ @buriedinphotos Aug 3
          Replying to @aurabogado @Expedia

          Since when does a hotel charge a cleaning fee?

          0 replies 0 retweets 1 like
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        1. A‏ @VRGameZone Aug 3
          Replying to @aurabogado @Expedia

          If paid with cc then do a chargeback.

          0 replies 0 retweets 1 like
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        1. New conversation
        2. Jenét "Where are the girls and babies?" Morrow‏ @JenetAllDay Aug 3
          Replying to @aurabogado @Expedia

          If I use a booking site, I use http://Hotels.com . Prices are usually good and they have decent policies.

          2 replies 0 retweets 0 likes
        3. James Schuyler‏ @JamesSchuyler Aug 3
          Replying to @JenetAllDay @aurabogado @Expedia

          It's the same company! Maybe it's run differently, but that could be the root cause of their bad service.pic.twitter.com/lYdaDl6cSG

          0 replies 0 retweets 1 like
        4. End of conversation
        1. Carly Shaye‏ @SneedCarly Aug 4
          Replying to @aurabogado @Expedia

          @Expedia wth

          0 replies 0 retweets 0 likes
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        1. KILL RESORT FEES‏ @killresortfees Aug 4
          Replying to @aurabogado @Expedia

          What hotel did you stay at?

          0 replies 0 retweets 0 likes
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        1. Sofia Renken‏ @RenkenSofia Aug 4
          Replying to @aurabogado @Expedia

          They got us too in June! Pictures of the hotel we booked looked nice we got there and it looked like a dungeon . We were absolutely mislead and they refused to refund us. Last time for us as well.

          0 replies 0 retweets 0 likes
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        1. Collective Magic‏ @CollectiveMagic Aug 3
          Replying to @aurabogado @Expedia

          Dispute the charge. Credit cards don’t allow you to quote one price and charge another without confirmation.

          0 replies 0 retweets 0 likes
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        1. Elneda Connors‏ @ElnedaC Aug 3
          Replying to @aurabogado @Expedia

          Book direct with hotel - rates are usually better.

          0 replies 0 retweets 0 likes
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